The Top 5 Skills You Need for Successful Health Practice Management

One of the most popular industries for millennials is healthcare. With over 50% of millennial doctors being women, this is a great time to get into medicine. However, there is also a huge shortage of primary care physicians and family medicine specialists in the United States. In order to bridge this gap, new doctors must learn how to manage their practice as well as how to navigate a constantly changing industry. Here are some key skills you will need:


Communication is a skill that can be applied to every aspect of life, but it's especially important in the workplace. In order to be successful, health practitioners must be able to communicate effectively with their patients and colleagues. This also extends to the effective use of resources, such as health practice management software, which can greatly contribute to improved and efficient communication, subsequently leading to successful health practice management.

Healthcare providers should always strive to improve their communication skills through active listening, asking questions and providing feedback (either verbally or written).

The ability to listen attentively without interrupting another person while they speak is essential for effective communication in any setting--especially when you're working with clients who have serious health concerns.

Negotiation skills.

Negotiation skills are a must for anyone who wants to succeed in health practice management. You will be negotiating with clients, vendors and staff on a daily basis. If you don't have these skills, it can be difficult or impossible to get your way - even when the outcome is in everyone's best interest.

To improve your negotiation abilities

  • Practice with friends and family
  • Take a class in negotiation or business communication
  • Read books on the subject
  • Role play with a friend or colleague
  • Develop a plan for how you will handle common situations
  • Watch videos and read articles on the subject
  • Listen to audio books or podcasts on negotiation
  • Keep track of your progress and celebrate when you achieve your goals


Management is a skill that can be learned and honed, but you must be willing to put the time in and make it happen. The skills required for effective management include:

  • The ability to manage people, time and money.
  • Being able to manage staff effectively.
  • Having an understanding of how finances work in your practice as well as having a good grasp on how resources are allocated within the practice environment (both human-resources based).
  • Understanding the patient-care process and how to best manage your team. Having the ability to delegate tasks, as well as knowing which tasks should be delegated. Being able to effectively communicate with staff members in order to ensure that they are meeting their goals.

Critical thinking.

Critical thinking is the ability to look at a problem from different angles and make decisions based on facts. It's the skill that helps you solve problems more quickly, effectively and efficiently. Critical thinking can also help you make better decisions in your practice management role because it allows you to think through things thoroughly before making them official.

Critical thinking requires patience, perseverance and analytical skills--all of which can be learned over time through experience or formal education. If you're interested in developing this important skill set for yourself or your team members (or both), here are some ways that critical thinking can benefit health care providers:

  • It helps them solve problems more quickly by identifying potential solutions faster than they would otherwise do so on their own;
  • It improves communication between departments within healthcare organizations because everyone involved understands what needs doing and why;
  • By encouraging staff members' willingness/ability to speak up when something doesn't seem right or isn't working properly before bad habits become entrenched within an organization's culture.

Leadership skills.

You need to be a leader, not a follower. You should lead by example and inspire those around you to do their best work. Leadership skills are important for management and leadership positions in any field, but they're especially crucial for health practitioners who want their practices to thrive.

Leadership skills include:

  • The ability to communicate clearly and effectively with others
  • Knowing how to delegate responsibility appropriately
  • Taking charge when necessary (without micromanaging)
  • Being able to take criticism without getting defensive or angry

These are the skills you'll need to be a successful health practitioner

These are the skills you'll need to be a successful health practitioner:

  • Communication. You must have the ability to communicate effectively with patients and colleagues.
  • Negotiation skills. You must know how to negotiate with insurance companies and other third parties on behalf of your patients in order to get them reimbursed for services rendered or medications prescribed.
  • Management/leadership abilities. As a practice manager or director, you will need strong management skills in order to oversee all aspects of running your business efficiently while still maintaining high levels of patient care quality at all times (or at least as much as possible).


If you're thinking about becoming a health practitioner, it's important that you know what skills are needed in order to be successful. These five skills will help you to succeed in your career as well as make the right decisions when starting up or running your own business.

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